Frequently Asked Questions

Still, If you have any questions contact us

While we typically try to answer our clients’ questions the same day, please allow 24-48 hours. If your request is urgent, please call either of our sales offices. Please note our hours of operation are Monday – Friday 11 am to 7 pm IST.

As our clients are private and confidential we require an appointment to visit our showroom. We do not allow tours of our manufacturing facility due to confidentiality reasons.

Our private label ayurveda skin care and cosmetics clients are vast and varied. From multinational brands, Wholesalers, Retailers, Distributors, Spa’s, Hotels, online retailers, plastic surgeons, dermatologists, and solo practice estheticians. We cannot reveal any client names, as they are private and confidential.

Yes. There are charges for same which vary between $200- $500 per product depending upon countries.

Select Samples from our product list and pay via paypal.

Samples vary from 10gms-200 gms depending on the product chosen.

Please allow 3-4 business days for the sample department to complete your order. Upon shipping, you will be emailed a copy of your paid invoice along with the tracking number.

Yes! Please contact one of our sales representatives and they would be happy to provide you with our pricing catalogues for both bulk and retail sizes.

Private label markets and selling platforms are varied and all have different business strategies and models. We guide and provide various paid services to assist customers to sell products.

Please contact a sales representative for our most recent packaging and product catalogues; they then would be happy to assist you in your decision making.

Our facilities can accommodate orders as small as, 1000 units per product. We do not have any restrictions on maximum order sizes however; lead times may vary depending on quantity. Minimum for bulk purchases is 100 kgs/liters per product

Bulk products are purchased in 20 Kgs or 50 Liter generic plastic containers. They are generally used for back bar or filling your own orders. Retail size orders are custom packaged and labeled per your requirements.

As we have over 100’s of products to choose from, this answer depends on the category. Usually we dispatch within weeks time and another 7-10 days for delivery.

There are no preset dollar minimums. The cost depends on the product, packaging, quantity, and size that you choose for your brand. Please contact info@umaco.in one of our sales representatives for our pricing catalogue offered in US Dollars.

Wire transfers and Bank transfers are accepted.

Orders may not be canceled after order approval and payment.

Our typical lead times are 4-8 weeks for new orders and 2-6 weeks upon order approval and receipt of deposit. This may vary depending on the time of year, product and packaging availability. If we can fulfill an order sooner we will.

Rush orders depend on time, product and packaging availability.

A complete prototype including your label is available for $50.00 each. Minimum order quantities apply. Consult your Product Specialist.

If our packaging options do not meet your requirements, you are more than welcome to supply us with the packaging of your choice (Minimum order quantity of 5000 pieces).

Most of our products are vegan and gluten-free but, please check our full ingredients list to see if the product you are interested in qualifies. Our product range consists of Natural/Organic Ayurveda formulations

No, We are proud to be cruelty-free.

While we cannot remove an ingredient from stock products we may however; we may be able to add an ingredient post production. Please contact @ info@umaco.in or a sales representative for details.

Yes, on MOQ of 5000-10000 depending upon products.

We can provide both COA and MSDS sheets for your products. However, this must be requested at the time of order placement. If you wish to have these documents customized with your company name and logo there would be a $25.00 service charge for MSDS sheets per product and a $25.00 service fee for COAs per product.

For new/custom products, our lab prepares same which will cost $300 per product.

We provide 100% polyester water resistant labels on a 4 color printing process. If you have specialty label design, such as metallic ink, clear or foil, etc. we can include that in our quote.

Yes, depending upon product & packaging.

We certainly can. We have several Graphic Designers on staff. We charge $300.00 for logo design and $350.00 for label design. This is a one-time charge for all of your products for now and in the future – unless you decide to modify your designs. Alternatively you can supply us with your own designs. Label templates will be provided once your order has been approved.

We do professionally Photoshop or renderred images that are $40.00 per product.

Please contact our sales representatives at info@umaco.in or +91-9810041115 if you can’t find the answer to your question. They’re available between 11 am – 7 pm IST, Monday-Friday, and are pleased to assist you.

While we typically try to answer our clients’ questions the same day, please allow 24-48 hours. If your request is urgent, please call either of our sales offices. Please note our hours of operation are Monday – Friday 11 am to 7 pm IST.

As our clients are private and confidential we require an appointment to visit our showroom. We do not allow tours of our manufacturing facility due to confidentiality reasons.

Our private label ayurveda skin care and cosmetics clients are vast and varied. From multinational brands, Wholesalers, Retailers, Distributors, Spa’s, Hotels, online retailers, plastic surgeons, dermatologists, and solo practice estheticians. We cannot reveal any client names, as they are private and confidential.

Yes. There are charges for same which vary between $200- $500 per product depending upon countries.

Select Samples from our product list and pay via paypal.

Samples vary from 10gms-200 gms depending on the product chosen.

Please allow 3-4 business days for the sample department to complete your order. Upon shipping, you will be emailed a copy of your paid invoice along with the tracking number.

Yes! Please contact one of our sales representatives and they would be happy to provide you with our pricing catalogues for both bulk and retail sizes.

Private label markets and selling platforms are varied and all have different business strategies and models. We guide and provide various paid services to assist customers to sell products.

Please contact a sales representative for our most recent packaging and product catalogues; they then would be happy to assist you in your decision making.

Our facilities can accommodate orders as small as, 1000 units per product. We do not have any restrictions on maximum order sizes however; lead times may vary depending on quantity. Minimum for bulk purchases is 100 kgs/liters per product

Bulk products are purchased in 20 Kgs or 50 Liter generic plastic containers. They are generally used for back bar or filling your own orders. Retail size orders are custom packaged and labeled per your requirements.

As we have over 100’s of products to choose from, this answer depends on the category. Usually we dispatch within weeks time and another 7-10 days for delivery.

There are no preset dollar minimums. The cost depends on the product, packaging, quantity, and size that you choose for your brand. Please contact info@umaco.in one of our sales representatives for our pricing catalogue offered in US Dollars.

Wire transfers and Bank transfers are accepted.

Orders may not be canceled after order approval and payment.

Our typical lead times are 4-8 weeks for new orders and 2-6 weeks upon order approval and receipt of deposit. This may vary depending on the time of year, product and packaging availability. If we can fulfill an order sooner we will.

Rush orders depend on time, product and packaging availability.

A complete prototype including your label is available for $50.00 each. Minimum order quantities apply. Consult your Product Specialist.

If our packaging options do not meet your requirements, you are more than welcome to supply us with the packaging of your choice (Minimum order quantity of 5000 pieces).

Most of our products are vegan and gluten-free but, please check our full ingredients list to see if the product you are interested in qualifies. Our product range consists of Natural/Organic Ayurveda formulations

No, We are proud to be cruelty-free.

While we cannot remove an ingredient from stock products we may however; we may be able to add an ingredient post production. Please contact @ info@umaco.in or a sales representative for details.

Yes, on MOQ of 5000-10000 depending upon products.

We can provide both COA and MSDS sheets for your products. However, this must be requested at the time of order placement. If you wish to have these documents customized with your company name and logo there would be a $25.00 service charge for MSDS sheets per product and a $25.00 service fee for COAs per product.

For new/custom products, our lab prepares same which will cost $300 per product.

We provide 100% polyester water resistant labels on a 4 color printing process. If you have specialty label design, such as metallic ink, clear or foil, etc. we can include that in our quote.

Yes, depending upon product & packaging.

We certainly can. We have several Graphic Designers on staff. We charge $300.00 for logo design and $350.00 for label design. This is a one-time charge for all of your products for now and in the future – unless you decide to modify your designs. Alternatively you can supply us with your own designs. Label templates will be provided once your order has been approved.

We do professionally Photoshop or renderred images that are $40.00 per product.

Please contact our sales representatives at info@umaco.in or +91-9810041115 if you can’t find the answer to your question. They’re available between 11 am – 7 pm IST, Monday-Friday, and are pleased to assist you.